Returns happen! We want customer satisfaction! We have streamlined the return process to make it easy.
Follow these instructions:
- Make a note of the order number you are returning an item from since you will need it for the return address. (Check your product description to see if it is a close out, clearance, book, dvd, paint, medium or other ineligible items which cannot be refunded.)
- No explanation is needed for returning any unused, unopened product to us for a full item refund.
- Return your item to the address provided below. Once your return is received, a refund will be issued for the item. (Shipping/postage costs are not refundable. We are not responsible returned packages that are lost so keep your tracking information nearby until the refund is issued.)
Return (Order # here)
3181 Shag Bark Rd
Connelly Springs, NC 28612 USA
- If you receive a damaged or wrong item, please contact us immediately. A return label will be issued at no cost to you. If you return the item without notifying us in advance, the postage cost is your responsibility.
Pre order/purchase deposits, clearance, close outs, books, dvds, paints, mediums. Exclusions are included in the item's description.
Dolls so Real LLC 2023